FAQ
- WHAT WILL COME IN MY PACKAGE?
- In your package, you will receive a premium wig unit from Orvelyn. The wig features adjustable straps and combs for a secure fit. It has been pre-plucked to give a natural hairline appearance and comes with a lace front for seamless blending. Please note that the wig does not come styled. It is ready to be fully customized by you or your stylist to achieve your desired look.
- HOW LONG WILL MY HAIR LAST?
- The longevity of your wig will depend on how well you take care of it. With proper care and maintenance, our high-quality wigs can last up to a year. It is important to follow care instructions to ensure the best possible lifespan for your wig.
- WHAT SHOULD I DO ONCE I RECEIVE MY HAIR?
- Once you receive your Orvelyn wig, we recommend having it customized to suit your preferences and achieve a flawless installation. You can either take it to your preferred stylist or customize it yourself if you have the necessary skills. This customization process will help you achieve the desired style and fit that complements your unique look.
- WHAT IS YOUR RETURN POLICY?
- Due to the nature of our products and health and safety standards, all wigs purchased from Orvelyn are considered final sale.
- I HAVE A QUESTION ABOUT MY ORDER, WHO DO I CONTACT?
- If you have any questions or inquiries regarding your order, please contact us using the contact form available on our website. Our customer support team will be happy to assist you and provide any necessary information or support.
- HOW CAN I STAY CONNECTED WITH ORVELYN?
- To stay connected with Orvelyn and receive updates, promotions, and exclusive offers, we encourage you to subscribe to our newsletter by submitting your email on our website. Additionally, when you share your Orvelyn experience on social media, remember to use the hashtag #ORVELYN. This way, you can join our community and showcase your stunning wig transformations while staying connected with our brand.